FAQs
At Sandy's Edition Boutique, find answers to commonly asked questions about our elegant abayas, modest clothing, shipping, returns, and more. Explore our FAQs to ease your shopping experience.
Your Questions Answered
What type of clothing do you offer?
We specialize in elegant, luxury abayas and modest wear for casual, official, and event occasions.
Do you offer international shipping?
Yes, we provide international shipping through third-party couriers. Shipping Rates are Calculated at Checkout.
Please be aware that shipping rates are determined by the courier service provider and may include customs duty charges and taxes for international destinations.
To avoid any delivery delays, please ensure you provide your full address and contact details.
How long does it take to receive my order?
For both local and international deliveries, please note that our tailor-made orders require 7 business days for crafting before the shipping period begins.
- Within the UAE, deliveries to all cities typically take 1-3 working days once the order is ready, with a flat delivery fee of AED 30.
- International deliveries, handled by a trusted third-party courier, usually arrive within 7-10 business days from the completion of the stitching process.
Please be aware that shipping rates are determined by the courier service provider and may include customs duty charges and taxes for international destinations.
To avoid any delivery delays, please ensure you provide your full address and contact details.
What payment methods do you accept?
Through our secured payment provider, Telr, we accept American Express, MasterCard, Visa, and Tabby (an interest-free 4-installment payment plan, subject to availability based on your country).
Do you offer custom tailoring?
Yes all our Abayas are custom made to fit your size, fabric or color of choice (subjected to availability)
What is your return policy?
We have No Refund and No Exchange Policy
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us via email with details of the product and the defect.
Given the above, the client must report the damaged item within 24 hours upon receiving the order - if defective.
How do I know what size to order?
Please refer to our size guide and guidelines available on each product page
Abaya Size Guide
Welcome to our Abaya Size Guide! We understand that finding the perfect fit for your abaya is essential for both comfort and style. Whether you're looking for a traditional flowing silhouette or a more tailored design, our comprehensive size guide will assist you in selecting the ideal size for your body type.
How to Measure
Length: The length measurement represents the full length of the abaya from the neck to the hem. To determine the appropriate length,
- Start from the base of your neck (where the collarbones meet) and measure down to your desired hemline. Consider your preference for how long you want the abaya to be, whether it's ankle-length, mid-calf, or floor-length.
Body: The body measurement represents the horizontal width of the abaya across the chest and waist area. To measure the body width,
- Wrap the measuring tape around the fullest part of your chest and waist while wearing your regular clothing. Ensure the tape is snug but not too tight for accurate sizing.
Hip: The hip measurement represents the circumference of the hips, which is crucial for ensuring the abaya fits comfortably around this area.
- Measure around the fullest part of your hips while standing with your feet together. Make sure the tape measure is parallel to the ground for an accurate measurement.
Sleeve: The sleeve measurement indicates the length from the shoulder to the wrist. To measure the sleeve length,
- Extend your arm outward. Start measuring from the top of your shoulder down to your wrist bone.
Once you've taken your measurements, refer to our size chart below to determine the appropriate abaya size:
Abaya Size Chart
Your Height (cm) |
Abaya Size |
Length (inches) |
Bust (inches) |
Body (inches) |
Hips (inches) |
Sleeves (inches) |
<150 |
XS |
52 |
43 |
21 |
22 |
25 |
151-156 |
S |
54 |
44 |
22 |
24 |
26 |
157-163 |
M |
56 |
46 |
23 |
25 |
27 |
164-170 |
L |
58 |
46 |
24 |
26 |
28 |
170-179 |
XL |
60 |
47 |
25 |
27 |
29 |
180-186 |
XXL |
62 |
47 |
26 |
28 |
30 |
With our Abaya Size Guide, finding the perfect fit for your abaya has never been easier. Embrace comfort and elegance with confidence as you adorn yourself in the timeless beauty of the abaya.
Do you offer wholesale?
Yes, we have a partnership program for all business entities.
Contact Us to book a free 30min online business consultation session.
Where is your shop located?
Sandy's Edition Boutique Is Currently Operating As An Online Store.
Physical Shop, Opening Soon....
How can I stay updated on new collections?
Follow us on social media and subscribe to our newsletter for the latest updates and exclusive offers.
Can I cancel or modify my order?
We do not accept cancellation for an order once the order has been confirmed with payment and placed. Orders can be modified within 48 hours of placing the order; please contact us for assistance.